#### IT & Maintenance

**Do you know what you need?** Software development is heavily dependent on having well-defined requirements for a project and each of its tasks. Our team works hand by hand with customers to document their needs. We will involve the engineers that best fit the project specifications. Your satisfaction is the end goal.

Some of the most common project types we work on include websites, web apps, SaaS, mobile apps, CRM, CMS, ERPs, custom databases, API integration, Payment Processing, Ecommerce Stores, inventory systems, code review, IT and software consulting, project management, server and infrastructure design and management.

### INSTALLATION

We can help you with any installation services if you are moving to a new office, installing a new network, upgrading your computers, installing new software, increasing the amount of employees, restructuring your departments, upgrading your network security, buying new servers, or looking for new hardware solutions.

### SERVICE MONITORING

Having a good service relies on monitoring incidents for a quick response. We offer network monitoring to detect network outages, server failures, and hardware failures. Our solution allows remote monitoring and quick notifications to our tech team. We usually find out about incidents before our clients do and fix the issue remotely or call to schedule a service.

### SOFTWARE UPDATES

We keep up with the latest versions of the software installed in your workstations and servers. Our goal is to keep you up and running with all the latest versions and security patches. We want your office experience to be out of the usual hiccups that come from the evolution of operating systems, antiviruses, office suites, email clients, and all the applications you use.

### TICKET RESOLUTION

You will save by outsourcing your tech support with us. Don't worry about hiring one or multiple engineers and paying fixed wages whether you have problems in your computers or not. We are here to help. Our clients pay a minimum monthly fee, sometimes as low as 4 hours of work. And we not just monitor your network, but will be on call for any needs at your office.

### NEW FEATURES DEVELOPMENT

Improving your software with new features is essential for staying competitive.

### PROCUREMENT

Tools for Enterprise Resource Planning, Contact Relationship Management, and Content Management Systems are more necessary than ever as the data becomes endlessly bigger for any business. Companies without adequate systems tend to lose over 50% of sales opportunities and customers due to poor customer service, follow-ups, and issue identification and resolution. Investing in software to automate your business can result in increased profits, time availability, and reduced labor needs. Start being efficient today!

#### Experienced team

#### Creative solutions

#### We're affordable

#### We Make It Easy

#### Great Support

#### You're the boss

### Our Process

1. Planning/Research  
2. Architecture/Design  
3. Development  
4. Testing  
5. Launch/Deploy  
6. Maintain

Hi! How can we help?